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Privacy Policy
Last updated: January 1, 2025
1. Introduction
Reclaim operates a self-help mobile application designed to help users reduce or eliminate access to adult content and build healthier digital habits. We are committed to protecting your privacy and handling your data in a transparent and secure manner.
2. Information We Collect
We may collect your name and email address. We also collect usage data including streaks, check-ins, progress data, feature interactions such as panic mode usage, and app activity. Additionally, we may collect device type, operating system, app version, anonymous identifiers, and IP address for security and analytics purposes.
3. Sensitive Data
Due to the nature of the service, Reclaim may process data related to behavioral patterns and habit tracking. This data is used strictly to provide core functionality, is not sold or used for advertising, and is handled with additional care.
4. How We Use Your Information
We use your information to provide and maintain app functionality, enable content blocking via DNS, VPN, and system-level controls, track progress and provide insights, send notifications and service-related communications, improve performance and user experience, and ensure security and prevent misuse.
5. Third-Party Services
We use PostHog for analytics, Supabase for backend and database, Google Firebase for notifications, Superwall for subscriptions, and Groq for AI chat. These providers may process data on our behalf under appropriate data protection agreements.
6. Payments
All payments are processed through Apple In-App Purchases. We do not collect or store payment details such as credit card information.
7. Content Blocking & Permissions
Reclaim uses VPN and DNS-based filtering and device-level parental control features to block access to adult content and restrict selected apps during panic mode. We do not access or monitor personal content such as messages, photos, or files.
8. Data Sharing
We do not sell your personal data. We may share your data only with trusted service providers, if required by law or legal process, or to protect rights, safety, or prevent fraud.
9. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
10. Your Rights (GDPR, CCPA, CPRA)
Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability. Users in California have additional rights under CCPA/CPRA. To exercise your rights, contact us at: support@reclaimapp.com
11. Children's Privacy
Reclaim is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If such data is identified, it will be deleted promptly.
12. Data Security
We implement industry-standard security measures to protect your data. However, no system can be guaranteed to be completely secure.
13. International Data Transfers
Your information may be processed and stored in countries outside your own, where data protection laws may differ. By using the app, you consent to such transfers where applicable.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated within the app or via email.
15. Contact Us
Company Name: Reclaim
Email: support@reclaimapp.com